Everyday hundreds of people in Cuyahoga County call 2-1-1 for help with everything from finding shelter to clothing, transportation, and other needs. And hundreds of Clevelanders call 3-1-1 with requests for city services; everything from waste pick-up, to tree service requests and complaints about vacant properties.
The leaders of these call centers will walk us through what the data can tell us about Clevelanders' needs right now. They'll walk through any emerging trends and changes they see as changes in human services supports roll out, and how you can access and interpret the data.